ForeverSpree

Dear Shoppers,

Regarding the Lost of ELF Batch 6 by DHL Singapore, we are still waiting for the claims to be approved and the refunds to be made back to us.

Below is the email sent to us by Borderlinx with their communication with DHL US :

”
Hello,

As per confirmation below, all paperwork has been processed. There is nothing I can do at this point to expedite the process. Please see below for further details.

Regards,

Katerina

From: DHL CargoClaims (DHL US)

To: Katerina Mousia

Your claim paperwork was received March 3. .

Your claim is open and under review at this time.

Please allow up to 30 days from the date we received your claim paperwork for resolution.

For further questions please feel free to contact the claims department

Thank you,

DHL Claims Dept.

From: Katerina Mousia

To: Chris Copsey (DHL US); DHL CargoClaims (DHL US)

Hello,

Please see attached a Lost Claim Form.

Regards,
Katerina
”

Shoppers who have ordered in Batch 6, please kindly note that we will send out notification emails once the claims are done.

We thank our shoppers for their kind patience and understanding. Meanwhile we will keep pushing DHL to settle the claims quickly

Thank you for spreeing with us.

Yours Sincerely,

Kevin
ForeverSpree
Sprees that never close
http://www.foreverspree.com